UNIQ Media

According to Marcin Sawicz, CEO, UNIQ’s management system was “a patchwork system– CRM, invoices and shipping lists were issued in a web system that we created for our own needs. A dozen Trello boards, and Google Docs sheets were used to conduct production and logistics. We did estimates in an Excel worksheet.

Additionally, Excel sheets were created for sales staff. We utilized our e-mail server to keep track of past estimates and orders. Production reporting was done by manually recording data in employees’ work notebooks. The collected data was reviewed and analyzed–once every two months.”

After implementing HiFlow, improvement was noticed right away. Jobs moved quickly from estimate to production. And, without the worry of planning, scheduling and optimizing each job going into production, UNIQ’s staff could now focus on quality control tasks. The implementation of HiFlow has also greatly reduced mistakes in
production planning.

UNIQ can obtain data on spoilage jobs and know the precise calculation of these costs. Staff are more aware of the costs of corrective actions and similar errors can be avoided in the future. A vast improvement.

UNIQ feels the company has more control over receiving more accurate costs of a job. HiFlow accurately evaluates the profitability of projects because it includes small operations – such as accessing tools, manual work, cutting times, packaging, assembly. It is easy to create a view of the project’s cost-effectiveness. HiFlow’s tools, like its MES integration, make it easy to verify the actual profitability of a job afterward by collecting pertinent data.

UNIQ feels the company has more control over receiving more accurate costs of a job. HiFlow accurately evaluates the profitability of projects because it includes small operations – such as accessing tools, manual work, cutting times, packaging, assembly. It is easy to create a view of the project’s cost-effectiveness. HiFlow’s tools, like its

MES integration, make it easy to verify the actual profitability of a job afterward by collecting pertinent data. Secondly, the technology in HiFlow allows visibility. One big benefit for UNIQ is that salespeople stay connected to the job–and their customers. Knowing what stage the job is in, seeing comments by production staff, being able to solve any “production puzzles,” can reduce any potential customer conflict. This facilitates a greatly enhanced customer experience. The whole job is visible to all those invested in the job. UNIQ is confident that HiFlow will enable them to grow, and thrive, in the 2020s.

Sawicz: “While tools were not a problem, the lack of accurate data flows between warehouse and production resulted in inventory overages– we easily got rid of this during the first year of using HiFlow.”