The customer portal provides the customer with an option to contact anyone, anywhere, 24/7. It allows customers to communicate with the HiFlow system and instantly obtain desired information. This portal offers such functionalities as Request for Quotation registration, job production preview, and inventory tracking, both in raw materials and finished products.

This module allows for storing all information regarding customers and suppliers, their employees, and locations in a single central database. It provides access to data related to shipping and invoicing (delivery address, account number, payment method).

This module allows to register any communication with customers, such as phone calls, e-mails, and meetings. Thus, it provides communication history with each customer, allowing for analysis of salesperson activity. All authorized employees get access to notes and documents saved in registered contacts, improving internal communication in the company.   

This module allows the definition and control of the performance of the sales plan for each customer in the specified period.    

Based on the parametric libraries of FEFCO and ECMA catalogs, this module allows for the dynamical creation of packaging designs considering thickness and type of material. Allows for the creation of own packaging designs using the catalog of elements. Shows the precise dimensioning of the packaging design.

The module calculates the most economical alternatives to packaging imposition, considering the given substrate format. It also allows us to see what parameters would be required to achieve a given number of pieces. 

Automatically selects the best carton for packing products based on the product’s size and weight. Gives a 3D view of the packing layout. Calculates the number of products per layer and number of layers with the option to constrain packing by the number of layers or carton size. The module generates a packing report for the packing department. 

Automatically selects the best pallet for the selected carton based on the carton’s size and weight. Gives a 3D view of the palletizing layout. Calculates the number of cartons per layer and number of layers with the option to constraint palletizing by tape-up, size, or weight. Generates a palletizing report for the packing department.